In this episode, host Lindsay Dyer sits down with Robyn Carpenter of Portside to explore how technology is transforming the way flight departments operate.
Robyn brings more than 25 years of experience, starting in Taco Bell’s flight department and now helping aviation leaders leverage data and software to stay efficient, compliant, and valuable. She shares how platforms like PFM, BART, Avianis, FOSS, and Horizon give teams the tools they need to manage scheduling, fuel, and maintenance with confidence.
Major Themes & Concepts
1. Data as a Survival Tool
- Why data-driven reporting is critical for proving the value of flight departments and preventing shutdowns.
2. Technology & Integration in Aviation
- How platforms like PFM, BART, Avianis, and Horizon streamline scheduling, fuel, and maintenance.
3. The Future of Aviation Tech
- The growing role of AI, mobile apps, and predictive tools in shaping decision-making and efficiency.
Chapters Breakdown
00:00 – Introduction & Welcome
01:30 – Meet Robyn Carpenter & her aviation journey
04:00 – From whiteboards to web-based scheduling tools
06:15 – How tech adoption transformed flight departments
08:30 – Why data is now a hot topic in aviation
10:30 – Spend management, savings & fiscal responsibility
11:30 – The struggle: complex reporting vs useful insights
13:00 – Portside’s ecosystem: PFM, BART, Avianis, FOSS, Horizon
14:30 – The Owner Portal & Power BI dashboards
16:00 – Scheduling as the hub: connecting maintenance, safety & trip services
18:00 – The power of two-way integrations
20:00 – Fuel pricing, maintenance & efficiency examples
22:00 – Web-based request systems & reducing email overload
24:00 – Business vs personal use tracking & audit trails
26:00 – Moving from collecting data → making decisions
28:00 – Real story: how Taco Bell flight department stayed alive
31:00 – Visibility, leadership & aligning with corporate goals
33:00 – What’s next: mobile apps, passenger booking, AI & predictive maintenance
36:00 – Advice for schedulers & managers on adopting tech
38:00 – Final takeaways: data = leverage, not burden
40:00 – Outro & how to connect with Robyn Carpenter
Guest Info:
- LinkedIn: Robyn Carpenter
Host Information:
- Lindsay Dyer | LinkedIn
- LD Aviation | LD Aviation Services
Production, Distribution, and Marketing
- By Jeanette Carrillo, Brad, Hassan Ali
- Website: www.ldaviation.net
- LinkedIn: https://www.linkedin.com/company/ldaviation-services
- Website: Fiverr
- LinkedIn: Jeanette’s LinkedIn
For inquiries about sponsoring the podcast, email jeanette@ldaviation.net
